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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express shipping worldwide. Most orders arrive within 3 to 5 business days, and you will receive a tracking link via email once shipped.
How can I return or exchange an item?▼
You can return unused items within 30 days of delivery. Simply use our online portal to generate a prepaid label and drop the package at any authorized location.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Klarna. Your transaction is always secure with our encrypted payment processing system for a worry-free checkout experience.
How do you ensure the quality of Eastpak products?▼
Our bags are built to last with high-grade materials and rigorous testing. Most of our classic products come with a 30-year warranty against defects in materials.
